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Interactive navigation is a tool that goes beyond the standard navigation of the integrated content (available in the report drop-down bar). New approach allowed to navigate in the two additional business dimensions of the PZU Group, i.e .:
  • strategy (insurance, health, investments, finances);
  • sustainable development (sales, employees, social responsibility, natural environment and ethics).
The above-mentioned areas were additionally supplemented with related GRI indicators, within each selected issue.
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PERFORMANCE
STRATEGY
OUTLOOK
POLICIES
STAKEHOLDERS
ENVIRONMENT
INPUT
VALUE
Human capital
Financial capital
Intellectual capital
Natural capital
Social capital
PZU Group
Health
Banks
Investments
Insurance
BUSINESS
PRACTICES
Corporate Governance
Capitals (IIRC)
Business

Corporate Governance

Strategy Outlook
Policies
Performance Risks Stakeholders Environment Input Value
Client experience management
Straight-forward products
Advertising ethics
Employer of first choice
Working conditions and employee compensation
Fringe benefits
Inclusive organizational culture
Occupational safety and health during the COVID-19 pandemic
Dialog with trade unions
Employee training and development
Rules of cooperation with business partners
Investment strategy
Tax strategy
Information security
Counteracting corruption
Management of a conflict of interest
Fraud prevention and counteracting of money laundering and terrorism financing
Whistleblowing system
Respect for human rights and diversity
Application of corporate governance rules
PZU's investor relations
The product offer as a response to climate challenges
The PZU Group’s efforts to adapt to climate change and prevent environmental risks: gaining a better grasp of risk factors
Direct environmental impact
COVID-19
PZU Group’s ESG Strategy regarding the environment and the climate

List of GRIs

102-8 Information on employees and other workers
102-9 Description of the supply chain
102-11 Precautionary Principle or approach
102-12 External initiatives, externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses
102-15 Description of key impacts, opportunities and risks
102-16 Organization’s values, code of ethics, principles and norms of behavior
102-17 Mechanisms for advice and concerns about ethics; internal and external mechanisms making it possible to obtain advice regarding the behaviors in ethical and legal issues and issues associated with the organization’s integrity
102-18 Governance structure of the organization including committees of the highest governance body
102-20 Executive-level responsibility for environmental, social and corporate governance topics
102-25 Conflicts of interest
102-41 Employees subject to collective bargaining agreements
103-1 Explanation of the material topic and its Boundary
103-2 Approach to management and its components
103-3 Evaluation of the management approach
205-1 Operations assessed for risks related to corruption
205-2 Communication and training on anticorruption policies and procedures in the organization
205-3 Confirmed cases of corruption and actions taken
206-1 Legal steps taken against the organization for anti-competitive behavior, anti-trust, and monopoly practices
207-1 Approach to tax
207-2 Tax governance, control, and risk management
207-3 Stakeholder engagement and management of concerns related to tax
207-4 Country-by-country reporting
301-1 Raw materials/materials used by weight and volume
302-1 Energy consumption by the organization, taking into account the types of raw materials
302-4 Reduction of consumption of energy
303-5 Total water consumption by source
305-1 Total direct (Scope 1) gas emissions
305-2 Total energy indirect (Scope 2) greenhouse gas emissions
305-3 Other indirect (Scope 3) greenhouse gas emissions
305-4 GHG emissions intensity
305-5 Reduction GHG emissions
307-1 Cash value of penalties and total number of non-financial sanctions for non-compliance with the law and/or regulations on environmental protection
308-1 New suppliers that were screened using environmental criteria
401-1 New employee hires and employee turnover
403-2 Rate for injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities
404-1 Average number of hours of training per year per employee
404-2 Managerial skill development and continuing education programs supporting continuity of employment of employees and transition assistance programs
404-3 Percentage of employees receiving regular performance and career development reviews, by gender and employment category
405-2 Ratio of basic salary and remuneration of women to men
406-1 Incidents of discrimination and corrective actions taken
414-1 New suppliers that were screened using social criteria
417-1 Internal requirements for product and service information and labeling
417-2 Incidents of non-compliance with regulations and voluntary codes for product and service information labeling
417-3 Incidents of non-compliance with regulations and voluntary codes concerning marketing communications
418-1 Substantiated complaints regarding breaches of client privacy and data loss
419-1 Non-compliance with laws and regulations in the social and economic area
G4-FS15 Policies for the fair design and sale of financial products and services
G4-FS16 Initiatives to enhance financial literacy by type of beneficiary
Respect for human rights and diversity
Employer of first choice
Employee training and development
Aggregated employment data

List of GRIs

102-8 Information on employees and other workers
102-41 Employees subject to collective bargaining agreements
103-2 Approach to management and its components
103-3 Evaluation of the management approach
401-1 New employee hires and employee turnover
403-2 Rate for injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities
404-1 Average number of hours of training per year per employee
404-2 Managerial skill development and continuing education programs supporting continuity of employment of employees and transition assistance programs
404-3 Percentage of employees receiving regular performance and career development reviews, by gender and employment category
405-1 Composition of supervisory bodies and employees broken down into employee groups by gender, age and other diversity factors
405-2 Ratio of basic salary and remuneration of women to men
406-1 Incidents of discrimination and corrective actions taken
G4-FS14 Initiatives undertaken to improve access to financial services for disfavored persons
G4-FS16 Initiatives to enhance financial literacy by type of beneficiary
PZU Group's Capital and Dividend Policy
Debt financing of PZU, Bank Pekao and Alior Bank
Financial efficiency

List of GRIs

102-7 Scale of the organization
201-1 Direct economic value generated and distributed (taking into account revenues, operating expenses, employee salaries, subsidies and other investments for communities, retained profits and disbursements for capital owners and state institutions)
Climate change research
The product offer as a response to climate challenges
Disclosure under Regulation (EU) 2020/852 of the European Parliament and of the Council ("Taxonomy")
Direct environmental impact

List of GRIs

103-2 Approach to management and its components
301-1 Raw materials/materials used by weight and volume
302-1 Energy consumption by the organization, taking into account the types of raw materials
302-4 Reduction of consumption of energy
303-5 Total water consumption by source
305-1 Total direct (Scope 1) gas emissions
305-2 Total energy indirect (Scope 2) greenhouse gas emissions
305-3 Other indirect (Scope 3) greenhouse gas emissions
305-4 GHG emissions intensity
305-5 Reduction GHG emissions
307-1 Cash value of penalties and total number of non-financial sanctions for non-compliance with the law and/or regulations on environmental protection
Client at the center of attention
Client experience management
Responsible sales

List of GRIs

103-2 Approach to management and its components
103-3 Evaluation of the management approach
206-1 Legal steps taken against the organization for anti-competitive behavior, anti-trust, and monopoly practices
417-1 Internal requirements for product and service information and labeling
417-2 Incidents of non-compliance with regulations and voluntary codes for product and service information labeling
417-3 Incidents of non-compliance with regulations and voluntary codes concerning marketing communications
419-1 Non-compliance with laws and regulations in the social and economic area
G4-FS15 Policies for the fair design and sale of financial products and services
PZU Group's social commitment
Cultural patronage
Charity
Rules of cooperation with business partners

List of GRIs

102-9 Description of the supply chain
103-2 Approach to management and its components
103-3 Evaluation of the management approach
308-1 New suppliers that were screened using environmental criteria
414-1 New suppliers that were screened using social criteria
Dialogue with the environment
Client experience management
Responsible sales
Employer of first choice
Employee training and development
PZU Group's social commitment
Rules of cooperation with business partners
Direct environmental impact
Strategy 2021-2024 [IIRC]
Key non-financial risks

List of GRIs

102-8 Information on employees and other workers
102-9 Description of the supply chain
102-11 Precautionary Principle or approach
102-12 External initiatives, externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses
102-13 Membership in associations and organizations
102-15 Description of key impacts, opportunities and risks
102-17 Mechanisms for advice and concerns about ethics; internal and external mechanisms making it possible to obtain advice regarding the behaviors in ethical and legal issues and issues associated with the organization’s integrity
102-20 Executive-level responsibility for environmental, social and corporate governance topics
102-25 Conflicts of interest
102-40 List of stakeholder groups engaged by the reporting organization
102-41 Employees subject to collective bargaining agreements
102-42 Basis for identification and selection of stakeholders engaged by the organization
102-43 Approach to stakeholder engagement, including the frequency of engagement
102-44 Key issues and concerns raised by stakeholders and the organization’s response, also by reporting them
103-1 Explanation of the material topic and its Boundary
103-2 Approach to management and its components
103-3 Evaluation of the management approach
205-1 Operations assessed for risks related to corruption
205-2 Communication and training on anticorruption policies and procedures in the organization
205-3 Confirmed cases of corruption and actions taken
206-1 Legal steps taken against the organization for anti-competitive behavior, anti-trust, and monopoly practices
207-1 Approach to tax
207-2 Tax governance, control, and risk management
207-3 Stakeholder engagement and management of concerns related to tax
207-4 Country-by-country reporting
301-1 Raw materials/materials used by weight and volume
302-1 Energy consumption by the organization, taking into account the types of raw materials
302-4 Reduction of consumption of energy
303-5 Total water consumption by source
305-1 Total direct (Scope 1) gas emissions
305-2 Total energy indirect (Scope 2) greenhouse gas emissions
305-3 Other indirect (Scope 3) greenhouse gas emissions
305-4 GHG emissions intensity
305-5 Reduction GHG emissions
307-1 Cash value of penalties and total number of non-financial sanctions for non-compliance with the law and/or regulations on environmental protection
308-1 New suppliers that were screened using environmental criteria
401-1 New employee hires and employee turnover
403-2 Rate for injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities
404-1 Average number of hours of training per year per employee
404-2 Managerial skill development and continuing education programs supporting continuity of employment of employees and transition assistance programs
404-3 Percentage of employees receiving regular performance and career development reviews, by gender and employment category
405-2 Ratio of basic salary and remuneration of women to men
406-1 Incidents of discrimination and corrective actions taken
414-1 New suppliers that were screened using social criteria
417-1 Internal requirements for product and service information and labeling
417-2 Incidents of non-compliance with regulations and voluntary codes for product and service information labeling
417-3 Incidents of non-compliance with regulations and voluntary codes concerning marketing communications
418-1 Substantiated complaints regarding breaches of client privacy and data loss
419-1 Non-compliance with laws and regulations in the social and economic area
G4-FS15 Policies for the fair design and sale of financial products and services
G4-FS16 Initiatives to enhance financial literacy by type of beneficiary
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35.3 Quantitative data

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Derivatives as at 31 December 2021 Base amount by maturities Assets Liabilities
Up to 3 months Over
3 months up to 1 year		 Over 1 year to 5 years Over 5 years Total
Related to interest rates 24 408 48 118 211 279 60 467 344 272 6 706 10 372
Fair value hedging instruments – swap transactions 102 - 2 004 287 2 393 24 91
Cash flow hedging instruments – swap transactions 885 6 032 39 031 7 380 53 328 30 3 513
Instruments carried as held for trading, including: 23 421 42 086 170 244 52 800 288 551 6 652 6 768
– forward contracts 4 397 2 035 - - 6 432 7 13
– swap transactions 18 576 38 383 167 628 50 103 274 690 6 621 6 729
– call options (purchase) 268 999 1 638 413 3 318 16 20
– put options (sale) - 325 896 2 284 3 505 6 4
– cap floor options 180 344 82 - 606 2 2
Related to exchange rates 46 466 17 073 9 470 - 73 009 797 727
Cash flow hedging instruments – swap transactions 6 804 2 999 - - 9 803 63 31
Instruments carried as held for trading, including: 39 662 14 074 9 470 - 63 206 734 696
– forward contracts 11 844 7 588 6 343 - 25 775 361 393
– swap transactions 24 376 3 961 1 228 - 29 565 287 254
– call options (purchase) 1 797 1 296 953 - 4 046 83 24
– put options (sale) 1 645 1 229 946 - 3 820 3 25
Related to prices of securities 386 456 1 629 - 2 471 69 41
– call options (purchase) 366 456 1 629 - 2 451 69 41
– forward contracts 20 - - - 20 - -
Related to commodity prices 1 975 347 871 - 3 193 756 740
– forward contracts 182 179 - - 361 12 7
– swap transactions 1 583 168 871 - 2 622 729 717
– call options (purchase) 137 - - - 137 15 14
– put options (sale) 73 - - - 73 - 2
Total 73 235 65 994 223 249 60 467 422 945 8 328 11 880
sf_en_35.3_1.xlsx

Derivatives as at 31 December 2020 Base amount by maturities Assets Liabilities
Up to 3 months Over 3 months up to 1 year Over 1 year to 5 years Over 5 years Total
Related to interest rates 22 096 50 251 175 484 45 384 293 215 5 453 5 212
Fair value hedging instruments – swap transactions 280 776 1 236 1 101 3 393 - 206
Cash flow hedging instruments – swap transactions 1 091 2 386 29 802 5 988 39 267 1 113 729
Instruments carried as held for trading, including: 20 725 47 089 144 446 38 295 250 555 4 340 4 277
– forward contracts 3 306 1 176 - - 4 482 1 1
– swap transactions 16 964 44 563 141 616 37 883 241 026 4 333 4 274
– call options (purchase) - 891 2 426 385 3 702 5 1
– put options (sale) 455 - 404 27 886 1 1
– cap floor options - 459 - - 459 - -
Related to exchange rates 57 722 19 473 6 936 27 84 158 660 877
Cash flow hedging instruments – swap transactions 9 141 4 608 461 - 14 210 5 264
Instruments carried as held for trading, including: 48 581 14 865 6 475 27 69 948 655 613
– forward contracts 26 427 8 192 3 634 27 38 280 340 277
– swap transactions 18 811 2 796 787 - 22 394 225 257
– call options (purchase) 2 162 2 602 1 304 - 6 068 67 38
– put options (sale) 1 181 1 275 750 - 3 206 23 41
Related to prices of securities 237 1 935 667 - 2 839 93 61
– call options (purchase) 229 1 935 667 - 2 831 93 61
– put options (sale) 8 - - - 8 - -
Related to commodity prices 1 222 1 572 184 - 2 978 133 131
– forward contracts 235 115 - - 350 3 7
– swap transactions 622 887 117 - 1 626 74 72
– call options (purchase) 216 570 67 - 853 19 1
– put options (sale) 149 - - - 149 37 51
Total 81 277 73 231 183 271 45 411 383 190 6 339 6 281
sf_en_35.3_2.xlsx